Wu, Tong, Jonathan Reynolds, Bodo B. Schlegelmilch, Jintao Wu* (2025), “How CEOs can Increase Public Engagement via Microblogs: The Role of CEO Gender and Content Orientation,” British Journal of Management, 36(1), 130-144. (SSCI Q1, ABS4)
Hu, Shu, Qin Zhou, Tong Wu* (2025), “Equilibrium analysis of unfair competition from shoddy goods,” IEEE Transactions on Engineering Management, 72, 1639-1652. (SSCI Q1, ABS3)
Wu, Jintao, Tong Wu*, Hongbin Zhang, Bodo B. Schlegelmilch (2024), “To wait or not to wait: Effect of apologies and explanations on customer call abandonment,” Service Industries Journal, 44(11-12), 851-872. (SSCI Q1, ABS2)
Yang, Bo, Xiangnan Wang, Tong Wu, Weihua Deng*(2023), “Reducing Farmers Poverty Vulnerability in China: The Role of Digital Financial Inclusion,” Review of Development Economics, 27, 1445-1480. (SSCI Q3, ABS2)
Wu, Tong, Jonathan Reynolds, Jintao Wu*, Bodo B. Schlegelmilch (2022), “CEOs as corporate ambassadors: Deciphering leadership communication via Twitter,” Online Information Review, 46(4), 787-806. (SSCI Q2, ABS1)
Saracevic, Selma, Bodo B. Schlegelmilch, Tong Wu* (2022), “How normative appeals influence pro-environmental behavior: The role of individualism and collectivism,” Journal of Cleaner Production, 344, 131086. (SCIE Q1, ABS1)
Hu, Shu, Ke Fu, Tong Wu* (2021), “The role of consumer behavior and power structures in coping with shoddy goods,” Transportation Research Part E: Logistics and Transportation Review, 155, 102482. (SSCI Q1, ABS3)
Wu, Jintao, Tong Wu*, Bodo B. Schlegelmilch (2020), “Seize the day: How online retailers should respond to positive reviews,” Journal of Interactive Marketing, 52, 52-60. (SSCI Q1, ABS3)
* Corresponding author